Refund policy
Return & Refund Policy
At Elysian Edge, we stand behind the craftsmanship of our knives and want you to be completely satisfied with your purchase.
15-Day Return Policy
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You may request a return within 15 days of delivery if your item arrives defective, damaged, or incorrect.
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Change of mind returns are not accepted.
Eligibility for Returns
To be eligible for a return:
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The knife must be unused, in its original packaging, and include all accessories (such as sheaths, boxes, or promotional items).
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Customized or clearance items are non-returnable.
Return Process
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Contact us at elysianedge8@gmail.com within 15 days of delivery and provide your order number, reason for return, and photo proof of the issue.
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Our team will review your request and provide return instructions.
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Once approved, ship the item back to our return address:
Elysian Edge
2506 155th St SW
Lynnwood, WA 98087
United States📧 Email: elysianedge8@gmail.com
Refunds
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Approved refunds will be issued to your original payment method.
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Refunds are processed minus the original shipping cost.
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Please allow 5–7 business days after inspection for your refund to appear.
Return Shipping
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We cover the cost of return shipping for defective, damaged, or incorrect items.
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A prepaid return label will be sent once your return is approved.
Exchanges
At this time, we do not offer direct exchanges. If you would like a replacement, please place a new order after your return has been processed.
Contact Us
For any return-related questions, reach us at:
📧 elysianedge8@gmail.com